Archives for “warranty”
My 360 died again. Just six months after Microsoft sent me a replacement for the one that died, the replacement itself has died. My screen was freezing after playing a game for a few minutes. Suddenly the whole game would just stop, no error message, no lights, no response to the controllers, nothing. I looked [...]
My 360 came home yesterday. Inside the package was the console, a 1-month Xbox Live Gold membership card, and a letter explaining that to accelerate my repair, they had sent me a different console. I forget the exact wording now, but I think it’s refurbished, not new. As an apology, the letter explained they had [...]
My 360 is on the way home to me! I got the box to ship it to Microsoft on the 16th, and they received it on the 18th, and then today I got this email: Dear Scott Vandehey, Xbox Customer Support Service Request ID #: XXX Serial Number: XXX Good news, your Xbox console has [...]
Yesterday my xbox 360 died. Kinda funny that it happened just a day after Microsoft announces that they’re extending the warranties, but it doesn’t really apply to me, since they only extended the warranty for one specific error (three red lights), which mine doesn’t have, and it’s a moot point anyways, since my 360 is [...]
